BaxRx Prescription Discounts
Client
Jack Kelly
Category
Custom Web & Mobile App Development
Duration
+24 months (ongoing)
Location
Minneapolis, MN
Tech Stack
Frontend: React (Dashboards)
Mobile: React Native
Backend: Node.js
Infrastructure: AWS (EC2, S3, CloudFront, RDS)
Payments: CSG Forte (ACH + Credit Cards)
Integrations: Third-party eligibility API
Security: HIPAA-compliant architecture
About the Client
BaxRx is a prescription savings platform helping members save up to 90% at 65,000+ U.S. pharmacies, with mobile apps and dashboards for managing programs, subscriptions, and member access.
The Challenge
The client required a fully integrated solution to:
Manage a multi-tier hierarchy (Nationals → Agents → Brokers → Employers → Employees).
Handle secure payments for members and organizations.
Integrate with third-party systems for real-time eligibility checks.
Ensure HIPAA compliance for sensitive medical data.
Provide web and mobile apps for both members and admins.
Key Goals
Radical Online built a HIPAA-compliant ecosystem with:
Admin Dashboards — Partner dashboard for managing networks, billing, and members; Member dashboard for accounts, discounts, and savings.
Mobile App (React Native) — Search medications, manage plans, and use a digital membership card.
Payments — Secure ACH/credit card processing with recurring and one-time transactions.
Eligibility — Real-time validation via third-party API.
Security — Encrypted AWS hosting and strict access controls.
Our Approach
To build BaxRx, Radical Online combined technical rigor with a user-first approach across five pillars:
Ecosystem Mapping — Designed data models to reflect the multi-tier hierarchy without adding friction.
Security by Design — HIPAA compliance with encrypted data, strict access controls, and secure AWS hosting.
Seamless Integrations — Real-time eligibility checks and secure payments (ACH + credit card).
Web + Mobile — React dashboards and a React Native app for a consistent experience.
Iterative Delivery — Phased rollout ensuring stability while adding features.
This delivered a scalable, compliant, and user-friendly solution for affordable prescription access.
Key Features
Multi-Tier User Hierarchy — Seamless management for Nationals, GAs, Brokers, Employers, and Members.
Advanced Payment Processing — Supports ACH and credit card payments for individuals and organizations.
Mobile Convenience — Access discounts, manage subscriptions, and display digital membership cards on the go.
Automated Eligibility Checks — Real-time verification before benefits are activated.
Impact
Actively used by multiple organizations to manage employees and provide prescription benefits.
Thousands of members are saving significantly on prescriptions, with some receiving medications completely free via premium plans.
Streamlined administrator workflows with two specialized dashboards.
What our client said
"I’ve had the pleasure of working with Radical Online for over a year. They are one of the most talented and dedicated engineering teams I’ve encountered, approaching challenges with determination, focus, and a relentless drive to deliver results. Their work is consistently of the highest standard, combining creativity, technical expertise, and reliability. Radical Online’s commitment to getting things right and delivering quality in every aspect has been invaluable to our business."
Jack Kelly
Co-Founder of Kelly Specialty Group
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